The OpenCrypt helpdesk system is the perfect tool for managing your web site inquiries and customer correspondence and is the ideal alternative to traditional email. Unlike other helpdesk software, the OpenCrypt helpdesk system integrates directly with OpenCrypt, streamlining the experience for your customers whilst adding extensive functionality to the administration interface.
The helpdesk system consists of two elements, the frontend system which web site users use to contact the web site administrators, and the administration system which administrators use to respond to messages and contact users.
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